Terms and Conditions
Last Updated: January 2025
1. Agreement to Terms
By accessing and using the Phytocap website and purchasing our products, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website or purchase our products.
2. Products and Services
2.1 Product Information
Phytocap Ltd offers herbal supplements designed to support health and wellbeing. We strive to provide accurate product descriptions and images, but we do not warrant that product descriptions or other content is error-free, complete, or current.
2.2 Health Disclaimer
Our products are not intended to diagnose, treat, cure, or prevent any disease. Always consult with a qualified healthcare professional before starting any new supplement regimen, especially if you have pre-existing health conditions or are taking medications.
3. Orders and Pricing
3.1 Order Acceptance
All orders are subject to acceptance by Phytocap Ltd. We reserve the right to refuse or cancel any order for any reason, including product availability, errors in pricing or product information, or suspected fraudulent activity.
3.2 Pricing
Prices are displayed in New Zealand Dollars (NZD) and are subject to change without notice. The price charged will be the price in effect at the time of purchase.
3.3 Payment
We accept payment via secure payment processing. By providing payment information, you authorize us to charge the specified amount for your order.
4. Shipping and Delivery
4.1 Shipping Rates
Shipping rates vary based on location and order size. For Australian shipping quotes, please contact us at phytocapltd@gmail.com before placing your order.
4.2 Delivery Times
We aim to process orders within 1-3 business days. Delivery times vary by location:
- New Zealand: 2-5 business days
- Australia: 5-10 business days
4.3 Risk of Loss
Risk of loss and title for items purchased pass to you upon delivery to the carrier.
5. Returns and Refunds
5.1 Return Policy
We accept returns of unopened products within 30 days of purchase. Products must be in their original packaging and in resalable condition.
5.2 Refund Process
Refunds will be processed within 7-10 business days after we receive the returned product. Shipping costs are non-refundable unless the return is due to our error.
6. Intellectual Property
All content on this website, including text, graphics, logos, images, and software, is the property of Phytocap Ltd and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.
7. Privacy
Your use of our website and services is also governed by our Privacy Policy. By using our services, you consent to the collection and use of your information as described in our Privacy Policy.
8. Limitation of Liability
To the fullest extent permitted by law, Phytocap Ltd shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our products or services.
9. Governing Law
These Terms and Conditions are governed by the laws of New Zealand. Any disputes arising from these terms shall be resolved in the courts of New Zealand.
10. Changes to Terms
We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to the website. Your continued use of our services constitutes acceptance of the modified terms.
Contact Us
If you have any questions about these Terms and Conditions, please contact us at:
Email: phytocapltd@gmail.com
Address: DL's Herbal Clinic, 476 Greta Road, Greta Valley 7387, New Zealand